1. Introduction

NKS Hotel & Travel SDN BHD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information Collection

We collect personal information such as names, addresses, contact details, payment information, and travel preferences when you use our services. This includes information provided directly by you and information collected automatically through our website.

3. Use of Information

We use your personal information to:

  • Process bookings and payments
  • Communicate with you regarding your bookings and our services
  • Personalize your experience
  • Send marketing communications (with your consent)
  • Improve our services

4. Disclosure of Information

We may share your information with third-party service providers (e.g., hotels, bus operators) to fulfill your bookings. We do not sell or rent your personal information to third parties. We may also disclose your information if required by law or to protect our rights.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, electronic, and procedural safeguards.

6. User Rights

You have the right to:

  • Access your personal information
  • Correct any inaccuracies in your personal information
  • Withdraw consent for the processing of your personal information
  • Request the deletion of your personal information

To exercise these rights, please contact us at [Contact Information].

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

9. Data Integrity

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up-to-date.

10. Data Breach Notification

In the event of a personal data breach, we will notify the Personal Data Protection Commissioner and affected individuals if the breach is likely to result in significant harm.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

12. Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at [tamannegaranks@gmail.com].